Voice over Internet Protocol Market is a tactic, which utilizes several data and voice transmission technologies such as IP telephony, voice above broadband and Internet telephony to offer communication services above a packet-switched network. VoIP services necessitate exchange of voice signal into digital signals, which are then conceded over the IP supported network. VoIP services are employed using several protocols such as, Session Initiation Protocol, Real Time Protocol (RTP), Inter Asterisk exchange and Media Gateway Control Protocol The worldwide VOIP services industry is determined by industry participants focusing extremely on pushing VoIP solutions across individual consumer sectors and corporate.
This trend has directed market to multi-pronged advancement, particularly in cloud-based models network infrastructure. Open-source and Proprietary platforms are continuously witnessing the accumulation of novel technologies. Hence, consumers are demanding advanced and novel solutions to decrease costs for getting benefits of communication services.
This vigorous expansion is accredited to service providers transitioning from switched circuit networks to switched packet networks owing to which the market is expected to witness a shift from conventional telephony using GSM or CDMA technology, to VoIP services utilizing cellular networks such as 4G and 3G. The major benefit of VoIP facility is its cost performance. VoIP is competent of offering phone number portability and rich media services. Moreover, VoIP is proficient in providing features such as integrated applications, service mobility, user control interface and some other rich qualities. VoIP services are simple to establish, apply and troubleshoot.
The VoIP services find its function across end-use sections such as residential, corporate and mobile network providers. Demand for mobility and BYOD trend is directing to expansion of smart devices in the market and thus increasing the enlargement of VoIP services around the globe. Additionally, technical advancement has allowed the network operators to augment their infrastructure and utilization of VoIP on these system has amplified over the last few years. Further, business customers are implementing the cloud supported business solutions which are cost efficient and provide high class of service. Though, the lack of consciousness among the residential consumer’s section and lack of promotional performance by VoIP service providers is expected to pose challenge for the expansion of the market.
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On the basis of configuration, the market can be segregated into computer to phone, computer to computer and phone to phone. At present the market is subjugated by computer to phone configuration segment. But, with the going up demand for mobility among the residential and corporate consumers, it is expected phone to phone VoIP or mobile VoIP market will generate maximum revenue for VoIP services provider over the forecast period. On the basis of end-use segment the market can be broadly classified corporate consumers, residential consumers, managed IP PBX, IP connectivity and hosted business. Hosted business section is expected to generate maximum revenue over the forecast period. These customers can take advantage of VoIP services on a rigid leased line of on wireless networks offered by telecommunication service providers. The customers can make international stretched distance call coupled with domestic calls utilizing VoIP services.
On the basis of call type, the market can be segregated into domestic VoIP calls and international VoIP calls. The section of international long distance calls is expected to generate maximum revenue over the forecast period owing to their extensive demand. On the basis of geographical region the market can be segregated into Asia Pacific, North America, Europe and Rest of the World. Asia Pacific is expected to witness the rapid expansion over the forecast period owing to the network advancement in budding economies such as India, China, Indonesia and some other offers tremendous opportunities for the VoIP service provider to widen their subscriber base. North America is expected to capture largest revenue over the forecast period owing to their extensive customer base coupled with rapid technological advancements in this area. North America is followed by Europe.
Some of the key players in this market are iNet Telecom Ltd. , AT&T, Ring Central, Inc., Microsoft Corporation, 8×8 Inc, Vonage Holdings Corp, Viber Media S.r.l, Nextiva, Inc., Avaya, and Sprint Corporation. The enterprises such as AT&T and Verizon are broadening their horizons by getting into the industry with their creations such as AT&T call vantage. The impact of small public reception is expected to demur over the forecast period. Some policies and regulations, implemented by different countries governments in budding economies to safeguard and protect local telecom industry is expected to hamper the escalation of the worldwide VOIP services industry to a large extent which in return will fuel of the growth of companies in this market. Furthermore, the enterprises such as AT&T and Verizon are broadening their horizons by getting into the industry with their creations such as AT&T call vantage.
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