UserTesting Wins a Top Spot on Silicon Valley’s Fastest-Growing Private Companies

UserTesting Ranks Number 12; Doubles Business Revenue Over Three Years

the leading on-demand human insights platform, today announced it is a Silicon
Valley Fast Private Award
winner, ranking number 12 on this year’s
fastest-growing private companies. UserTesting’s 100 percent business
growth from 2014 to 2017 has been fueled by increasing demand from
brands across almost every industry seeking to acquire deeper customer
empathy and a better understanding of their buyers to build
human-centered experiences that drive revenue and maximize lifetime

UserTesting works with the world’s leading brands — from small
businesses to large enterprises — in retail, consumer and B2B
technology, travel and hospitality, financial services, healthcare and a
myriad of other industries. Nearly 60 percent of UserTesting’s customer
base expanded the scope of their engagement with the company during
2017, further reinforcing the value and impact UserTesting has had on
their business’s bottom line.

In 2017 alone, UserTesting expanded its portfolio of customers to
include hundreds of well-established enterprise brands, including
Prudential, Wayfair, and USA Network. The new UserTesting customers join
an all-star roster of companies, such as Walmart Canada,
Intercontinental Hotels Group (IHG), and Microsoft, who have been
longtime users of UserTesting to power their customer experience
strategies, voice of the customer programs, and human-centered design
and product innovations.

“UserTesting’s mission is to make it simple for companies of all sizes
to connect with their customers in real-time to learn, understand, and
empathize—with the goal of making better business decisions that improve
brand loyalty, increase customer acquisition and grow retention,” said Andy
MacMillan, CEO of UserTesting.
“This award is a testament to the
progress we have made in that journey. We wouldn’t be where we are today
without the support of our employees and customers who have helped us
push our boundaries and execute on the future of customer experience.”

According to the Silicon Valley Business Journal, “This year’s
fastest-growing private companies cover a wide range of fields,
including aerospace engineering business services, catering, digital
entertainment, analytics and designing the perfect office space. These
46 companies collectively had revenue of nearly $3.6 billion in 2017, an
increase of 41 percent over their total revenue in 2015.”

The rankings of these companies were revealed at the Silicon Valley Fast
Private Awards on Thursday, Oct. 18, at The Improv in downtown San Jose.

About UserTesting

UserTesting enables every organization to deliver the best customer
experience powered by human insights. With UserTesting’s on-demand human
insights platform
, companies across industries make accurate
customer-first decisions at every level, at the speed business demands.
With UserTesting, product teams, marketers, digital and customer
experience executives confidently and quickly create the right
experiences for all target audiences, increasing brand loyalty and
revenue. UserTesting delivers human insights to over 35,000 customers,
including 37 of the top 100 brands in the world, and is backed by Accel
and OpenView. UserTesting is headquartered in San Francisco, CA. To
learn more, visit www.usertesting.com.


UserTesting, Inc.
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