UnitedHealthcare and Optum Take Action to Support People Affected by Wildfires in Northern California

  • Assistance for UnitedHealthcare plan participants whose access
    to care or prescriptions needs may have been affected
  • Free emotional-support help line from Optum open to anyone

CHICO, Calif.–(BUSINESS WIRE)–UnitedHealthcare and Optum, the health benefits and services companies
of UnitedHealth Group (NYSE: UNH), are taking action to help people
affected by the ongoing wildfires in parts of Butte county.

Support includes assisting health plan participants who may need to make
alternate arrangements to access care and early prescription refills, as
well as offering a free emotional-support line to help people who might
be affected.

  • Help Finding a Network Care Provider, Early Refills: Plan
    participants who need help finding a care provider in the
    UnitedHealthcare network or obtaining early prescription refills can
    call customer care at the number located on the back of their medical
    ID cards.
  • For plan participants who may have misplaced their medical ID
    cards,
    call 866-633-2446, 8 a.m.-8 p.m. (in the local time zone),
    Monday through Friday. People enrolled in Medicaid, employer-sponsored
    and individual health plans (except Medicare) who have a smartphone
    can download the free Health4Me app, which provides instant
    access to their ID card, network care providers, their personal health
    benefits and more. The Health4Me app is available as a free download
    at the Apple iTunes
    App Store
    and the Android Market on Google
    Play
    .
  • Free Help Line: Optum, a leading health and behavioral health
    services company, is offering a free emotional-support help line.

    The
    toll-free number, 866-342-6892, will be open 24 hours a day, seven
    days a week, for as long as necessary. The service is free of charge
    and open to anyone. Specially trained Optum mental health specialists
    help people manage their stress and anxiety so they can continue to
    address their everyday needs. Callers may also receive referrals to
    community resources to help them with specific concerns, including
    financial and legal matters.

    Along with the toll-free help
    line, emotional-support resources and information are available online
    at www.liveandworkwell.com.

About UnitedHealth Group
UnitedHealth Group (NYSE: UNH) is a
diversified health care company dedicated to helping people live
healthier lives and helping to make the health system work better for
everyone. UnitedHealth Group offers a broad spectrum of products and
services through two distinct platforms: UnitedHealthcare, which
provides health care coverage and benefits services; and Optum, which
provides information and technology-enabled health services. For more
information, visit UnitedHealth Group at www.unitedhealthgroup.com
or follow @UnitedHealthGrp on Twitter.

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Contacts

UnitedHealth Group
Dimitri Senaratna, 952-936-3275
dimitri_senaratna@uhg.com

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