Sitecore Names Perficient Digital a 2018 Experience Award Winner for Dignity Health Patient Experience Pathways

Premier agency and Sitecore Platinum Partner to serve as Gold Sponsor
and showcase expertise at Sitecore Symposium 2018

ST. LOUIS–(BUSINESS WIRE)–Perficient,
Inc.
(NASDAQ: PRFT) (“Perficient”), the leading digital
transformation consulting firm serving Global 2000® and other large
enterprise customers throughout North America, today announced that its
agency, Perficient
Digital
, has received the 2018 Sitecore Experience Award for its
best-in-class use of Sitecore as a Digital Experience Platform. The Sitecore
Experience Award
, announced in advance of the Sitecore Symposium
2018, recognizes Perficient Digital’s delivery of customer-centric
digital environments for its client Dignity
Health
, one of the nation’s largest healthcare systems with 40
hospitals in Arizona, California, and Nevada. Together, Perficient
Digital and Dignity Health have partnered to engage each consumer and
patient to streamline both patient and provider experiences.

As consumers’ expectations for convenient digital access continue to
rise, so has the importance of delivering personalized, frictionless
experiences. Today’s healthcare organizations are no exception to this
demand and need to deliver positive experiences across the entire
patient care journey from initial engagement to treatment and long-term
preventive care to help optimize clinical outcomes.

“To carry out their mission to increase access to high-quality,
affordable patient-centered care, Dignity Health is continuously looking
for the latest innovations to help transform the way it interacts with
consumers and patients,” said Stephen Tynes, principal of Perficient’s
Customer Experience Platforms practice. “In leveraging the Sitecore
Experience Platform, we’ve ensured Dignity Health continues to have the
right technologies and systems in place to deliver engaging, contextual,
and personalized experiences for all.”

Using Sitecore XP, Dignity Health and Perficient built a “Find
a Doctor”
website that allows consumers to find
providers and schedule appointments easily. In addition, by coupling
Sitecore with an identity management solution, the team launched the My
Home
web experience, which allows patients to build
their health team, map relevant locations, pay bills, schedule
appointments, request prescription refills, access clinical information,
and securely message with their provider – all in one place.

“Patient engagement is a top priority for Dignity Health and our
consumer-centric My Home web experience increases patients’ access to
quality healthcare on an ongoing basis. Through our partnership with
Perficient, we’ve empowered our patients to take ownership of their
health journey, and increased the efficiency of the entire care journey
for our physicians and our network,” said Michael Seagraves, senior
director, Digital Strategy and Operations, Dignity Health.

“We’re proud to be a trusted partner to Dignity Health and are thankful
for this recognition from Sitecore,” continued Tynes. “Dignity Health
set out to create an experience that further enabled them to connect
with their patients, where, when, and how they prefer. In drawing upon
our deep understanding of the healthcare industry and coupling that with
our extensive technical capabilities within the Sitecore and Microsoft
technology stacks, we were able to deliver a solution that provides
relevant information and content when and where their patients prefer.
Dignity Health continues to innovate in the overall delivery of care,
and, as a result, continues to improve patient outcomes.”

Perficient Expertise in Action at Sitecore Symposium 2018
In
addition to its award-winning Sitecore expertise, Perficient Digital
will serve as a gold sponsor of the Sitecore
Symposium
event, held Oct. 8-11 in Orlando. Our experts will be on
hand in Booth #305 to discuss how we help clients design, architect, and
implement sites that enable marketers to make quality impressions at all
stages of the customer’s journey, as well as how Perficient’s expertise
across technologies enables us to facilitate complex integrations with a
variety of applications. As a gold-certified partner in Microsoft’s
cloud competencies and a National Solution Provider, the Perficient
cloud team will be on hand to discuss its experience in deploying,
hosting and managing Sitecore environments on Azure, as well as support
other cloud providers.

In addition, during Sitecore Symposium, attendees can also can connect
with and learn from Perficient experts during several presentations,
including:

Working with JSS Gold Master and Marketing Automation
Tuesday,
Oct. 9 from 4:15 – 5:00 PM ET

Two of Perficient’s Sitecore MVPs Corey
Smith
and Rick
Bauer
 provide a wide-angle view of JSS and Sitecore Marketing
Automation. Focusing on developers, their session provides a high-level
understanding of what the end product of Sitecore Marketing Automation
should look like from a marketer’s perspective based on real-world use
cases. Then, Smith and Bauer pop open the hood and show how it was
achieved using JSS, including tips, tricks, and lessons learned.

Driving an Immersive Customer Experience With Sitecore Experience
Commerce + IoT

Wednesday, Oct. 10 from 3:00 – 3:45 PM ET

How can you leverage Sitecore to drive a better customer experience? In
this session, Sitecore MVP Richard
Seal
will co-present and demonstrate how companies can combine IoT,
xConnect, xDB, Marketing Automation, EXM, and SXA, all tied together
with Sitecore Experience Commerce, to deliver a more personalized,
meaningful experience for customers at a fictional theme park called
SitecoreLand! Using IoT devices to track park entry and exit as well as
engagement with rides and concessions, they provide incentives and
special offers to park guests to optimize line wait times and concession
traffic. With marketing automation and EXM, they upsell ‘Fast Passes’ to
skip long lines or cross-sell ride or park merchandise.

Elevate Your Career Experience: Empowering Women in Technology
Wednesday,
Oct. 10 from 3:00 – 3:45 PM ET

It’s no secret: Diversity in business is smart business. Still,
according to the National Center for Women & Information Technology,
women only make up 26 percent of the workforce in computing professions.
During this session, a panel of 18 female Sitecore MVPs, including
Perficient’s Wendy
Derstine
will discuss why ensuring gender equality is good for
business; how companies may inadvertently be contributing to a gender
gap; and how we can all take steps to close this gap in the tech
industry.

The Power of Perficient Digital + Sitecore
Perficient is one
of Sitecore’s elite Platinum Implementation Partners. Perficient has
more than 80 Sitecore certified consultants and 10 Sitecore MVPs on
staff in North America. Perficient Digital and Sitecore combine the
innovation and imagination of a digital agency with the strategic
insights and technical capabilities of our Sitecore platinum
implementation specialists. Driven by customer insights, we gather and
analyze the data to design, architect, and implement websites built on
the Sitecore platform. Our experts craft an experience that tells a
story and enables you to connect with consumers where they are – across
mobile, tablets, and desktops. And, with a deep understanding of
business needs and extensive technical capabilities, we can integrate
solutions across a wide variety of applications, providing a seamless
customer experience.

For live updates during Sitecore Symposium, follow Perficient and
Perficient Digital experts and thought leaders through their Perficient
and Perficient
Digital
blogs and on Twitter: @PRFTDigital.

About Perficient
Perficient is the leading digital
transformation consulting firm serving Global 2000® and enterprise
customers throughout North America. With unparalleled information
technology, management consulting, and creative capabilities, Perficient
and its Perficient
Digital
agency deliver vision, execution, and value with outstanding
digital experience, business optimization, and industry solutions. Our
work enables clients to improve productivity and competitiveness; grow
and strengthen relationships with customers, suppliers, and partners;
and reduce costs. Perficient’s professionals serve clients from a
network of offices across North America and offshore locations in India
and China. Traded on the Nasdaq Global Select Market, Perficient is a
member of the Russell 2000 index and the S&P SmallCap 600 index.
Perficient is an award-winning Platinum Level IBM business partner, a
Microsoft National Service Provider and Gold Certified Partner, an
Oracle Platinum Partner, an Adobe Premier Partner, and a Gold Salesforce
Consulting Partner. For more information, visit www.perficient.com.

Safe Harbor Statement
Some of the statements contained in
this news release that are not purely historical statements discuss
future expectations or state other forward-looking information related
to financial results and business outlook for 2018. Those statements are
subject to known and unknown risks, uncertainties, and other factors
that could cause the actual results to differ materially from those
contemplated by the statements. The forward-looking information is based
on management’s current intent, belief, expectations, estimates, and
projections regarding our company and our industry. You should be aware
that those statements only reflect our predictions. Actual events or
results may differ substantially. Important factors that could cause our
actual results to be materially different from the forward-looking
statements include (but are not limited to) those disclosed under the
heading “Risk Factors” in our annual report on Form 10-K for the year
ended December 31, 2017.

Contacts

Perficient, Inc.
Ann Higby, 314-219-8836
PR Manager
ann.higby@perficient.com

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