LERETA Taps Patrick Hedges as Senior Operations Manager

Industry veteran leads strategic business processes

COVINA, Calif.–(BUSINESS WIRE)–LERETA, LLC, the leading national provider of real estate tax and flood
services for mortgage servicers, has named Patrick Hedges senior
operations manager for the company. Hedges leads a team that builds and
maintains strong relationships with tax collection agencies to drive an
understanding of their requirements and develops automated transfer
methods for escrow tax amount and tax delinquency status.

Hedges comes to LERETA with more than 25 years of operational management
expertise. He has spent his career developing best practices and
innovative approaches to designing, implementing and executing
successful business processes that deliver customer value, operational
effectiveness and financial returns. Most recently, Hedges led the
business operations efforts for the 6,000-person Enterprise Shared
Services (ESS) organization at Bank of America. While there, he
introduced the Business Ops Hub, an online portal for information
sharing and collaboration that provided a centralized data store and
decision tool to organizational executives.

“Pat’s fine-tuned ability to develop and deliver resourceful business
practices catered to the needs of a specific organization will translate
into focused progress toward our strategic goals,” said John Walsh, CEO
of LERETA. “We are excited to welcome him and look forward to driving
performance and process improvement together as LERETA continues to

Prior to joining LERETA and Bank of America, Hedges had leadership
positions focused on risk management and operational excellence at
numerous organizations, including Countrywide Financial Corp., Balboa
Insurance Group, On Assignment and Pinkerton’s Inc., a global leader in
security and risk management solutions.


Since 1986, LERETA has provided the mortgage and insurance industries
the fastest, most accurate and complete access to property tax data and
flood hazard status information across the U.S. LERETA is committed to
giving customers extraordinary service and cost-effective property tax
and flood solutions. LERETA’s services are designed to increase
efficiency, reduce penalties and liabilities and improve processes for
mortgage originators and servicers. LERETA’s dedicated teams of real
estate tax and flood professionals along with LERETA’s experienced
management team allow the company to lead the industry in service and


Charlyne H. McWilliams, 301-933-5567


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