Health Net provides assistance to Camp Fire evacuees in Butte County

SACRAMENTO, Calif.–(BUSINESS WIRE)–Health
Net of California, Inc.
announced today that it is providing
assistance to members in Butte County affected by the Camp Fire.

Health Net is helping ensure that members who have lost their homes, or
have been evacuated, due to wildfire activity in Butte County have
access to essential prescription medications, critical Health Net
information and other healthcare services to help them cope with grief,
loss, stress or trauma.

On Nov. 8, 2018, Acting Gov. Gavin Newsom declared a state of emergency
in Butte County due to the Camp Fire, which has threatened critical
infrastructure, homes and other structures, closed roadways and caused
the evacuation of residents.

Prescription Information

Health Net will approve any essential prescription medications (with
current copayments and deductibles) for any Health Net member in Butte
County whose medicine was lost in a fire or remained behind during an
evacuation. To obtain an emergency supply, affected members need to
return to the pharmacy where the original prescription was filled. If
the pharmacy is not open due to the state of emergency, or for questions
or assistance, Health Net members should call 1-800-400-8987.

Coping Assistance

Health Net members who have lost their homes or have been evacuated due
to the current wildfire should contact MHN, Health Net’s behavioral
health subsidiary, for referrals to mental health counselors, local
resources or telephonic consultations to help them cope with stress,
grief, loss or other trauma resulting from the fire. For the duration of
the fire and its immediate aftermath, affected Health Net members should
contact MHN 24 hours a day, seven days a week at 1-800-227-1060.

Information for Healthcare Providers

The company is taking steps to help ensure that healthcare providers in
areas affected by the wildfire are able to continue providing for Health
Net members’ medical needs. Healthcare providers who contract with
Health Net should call 1-800-641-7761 for guidance on prescription
refill guidelines, length of time to obtain authorizations for
treatment, or approval for out-of-network services in the event a
contracting provider or facility becomes unavailable.

Other Important Information

Depending on how the fire situation progresses, Health Net may make
additional changes to its policies as needed to help ensure members have
access to necessary healthcare services.

About Health Net

At Health Net of California, Inc., we believe every person deserves a
safety net for their health, regardless of age, income, employment
status or current state of health. Founded 40 years ago, we remain
dedicated to transforming the health of our community, one person at a
time. The company’s more than 3,000 employees and 85,000 network
providers serve more than 3 million members across California. That’s
one in 13 Californians, throughout every county in the State. Health Net
provides health plans for individuals, families, employers, people with
Medicare, and people with Medi-Cal – a plan for every stage of life.
Health Net also offers access to behavioral health, substance abuse and
employee assistance programs, and managed healthcare services related to
prescription drugs. Health Net of California, Inc. is a wholly owned
subsidiary of Centene Corporation (NYSE: CNC). For more information,
visit HealthNet.com

Contacts

Health Net of California, Inc.
Ken Muché, (818) 676-6937
kenneth.r.muche@healthnet.com

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