False Alarm Ordinance Aims to Improve Response Times, Ensure Proper Alarm Operation

NEW ORLEANS – Implementation of a new city ordinance concerning how NOPD officers handle false alarm calls will help to keep police free to answer more pressing calls, NOPD officials said.

The ordinance – which goes into effect on May 1, 2017 – also works to ensure that citizens and businesses have alarm systems that are working properly, and that alarm service providers are working with their customers to keep systems up to date and working properly.

“We want to make sure that police are responding to actual emergencies and not false alarm calls,” said Eric Melancon, deputy chief of staff with the NOPD.

Click here to read more about how false alarm calls affect police response, and how the new ordinance looks to address these concerns.

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