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Apple Hospitality REIT Recognizes 2018 Top Performers

RICHMOND, Va.–(BUSINESS WIRE)–Apple Hospitality REIT, Inc. (NYSE: APLE) (the “Company” or “Apple
Hospitality”) today announced recipients of the Company’s 2018 Apple
Awards. The winners were chosen for their outstanding contributions to
guest satisfaction and the overall performance of the Company’s hotels
in 2018.

“We are incredibly proud of the operating teams at our hotels and their
efforts to maximize performance throughout the year, amidst a variety of
market environments,” noted Justin Knight, President and Chief Executive
Officer of Apple Hospitality. “We are fortunate to work with 23
management companies that we are confident are among the best in the
industry. To recognize the best of the best, we have for many years
selected winners of our Shining Apple and Management Company of the Year
Awards. This year, we are excited to expand our program to recognize
several individuals nominated by their management companies and peers
for their outstanding contributions to our guests’ experiences and hotel
operations. I congratulate the 2018 winners and thank all of the
associates at our hotels for their dedication to exceptional hotel
performance.”

Management Company of the Year and Shining
Apple Awards

Recipients of Apple Hospitality’s Management Company of the Year and
Shining Apple Awards are selected based on balanced scorecard metrics,
which measure the performance of each hotel across all facets of a
hotel’s operations, including, but not limited to, asset quality, guest
experience, revenue index targets and profitability. Apple Hospitality
ranks all of its hotels and third-party management companies according
to their scores. The Company is honored to present the following Apple
Awards:

  • 2018 Management Company of the Year Award – North Central Group
    This
    award is presented to the management company that ranks the highest
    among Apple Hospitality’s third-party management companies based on
    balanced scorecard metrics. North Central Group is the winner of the
    2018 award for outstanding achievements on all key measures of
    performance throughout the year. This is the second time North Central
    Group has earned this award. North Central Group, based in Middleton,
    Wisconsin, currently manages 10 of the Company’s hotels.
  • 2018 Annual Shining Apple Award – Embassy Suites by Hilton Anchorage
    This
    award is presented to the hotel that ranks the highest among the
    Company’s hotels based on balanced scorecard metrics. Embassy Suites
    by Hilton Anchorage is the winner of the 2018 award for consistency in
    excellence across all performance metrics for the year, including
    exceeding budgeted total revenue by $500,000 and bringing 109 percent
    of that overage to the Hotel’s House Profit. The Company’s Embassy
    Suites in Anchorage, Alaska, is managed by Stonebridge Companies, and
    the General Manager of the hotel is William Remmer.
  • 2018 Quarterly Shining Apple Awards
    Apple Hospitality also
    presents Shining Apple Awards on a quarterly basis to the hotels that
    rank the highest for the quarter based on balanced scorecard metrics.

    • First Quarter 2018 Shining Apple AwardResidence Inn
      by Marriott Houston I-10 West/Park Row

      The Residence Inn
      in Houston, Texas, is managed by Texas Western Hospitality and led
      by General Manager Marco Gonzalez.
    • Second Quarter 2018 Shining Apple Award – Homewood Suites by
      Hilton Cape Canaveral-Cocoa Beach and the Residence Inn by
      Marriott Chicago Lake Forest/Mettawa

      The Homewood Suites
      in Cape Canaveral, Florida, is managed by LBA Hospitality and led
      by General Manager Anthony Stagni. The Residence Inn in Mettawa,
      Illinois, is managed by White Lodging and led by General Manager
      Mark Batchik.
    • Third Quarter 2018 Shining Apple Award – Hampton Inn by Hilton
      St. Louis-Downtown and the
      Hilton Garden Inn Nashville
      Vanderbilt

      The Hampton Inn in St. Louis, Missouri, is
      managed by The Raymond Group and led by General Manager Linda
      Mueller. The Hilton Garden Inn in Nashville, Tennessee, is managed
      by Vista Host and led by General Manager Justin Byler.

Individual Apple Awards

Recipients of these awards are nominated by their management companies
or peers and selected based on their outstanding contributions to hotel
performance and guest experience through innovation, team development,
hospitality and leadership.

“The associates at our hotels are the heart of our business,” Mr. Knight
continued. “The outstanding level of hospitality we provide our guests
is highlighted by the number of exceptional nominations we received for
our Individual Apple Awards. It is a privilege to recognize the
recipients of our 2018 awards for their impressive contributions.”

The Company is honored to present the following Individual Apple Awards:

  • 2018 Innovator AwardMichael Wilke, General Manager of the
    SpringHill Suites by Marriott and Fairfield Inn & Suites by Marriott
    Orlando at Seaworld
    ®
    This award is presented to a
    management company team member who creates and implements innovative
    initiatives that result in improved hotel performance. Michael has
    made an impact from the moment he joined the hotels’ operating team in
    early 2018. He consistently works to enhance the overall guest
    experience while seeking opportunities to minimize expenses and
    maximize revenue, and it is an honor to recognize him for the many
    initiatives he has implemented that positively contribute to the
    hotels’ bottom-line performance. Michael is responsible for
    repurposing the onsite coffee shop as an indoor bar in the evenings,
    offering waterproof cellphone cases in the hotels’ markets for guests
    enjoying the area’s nearby parks and many other resourceful
    initiatives. The Company’s SpringHill Suites and Fairfield Inn &
    Suites in Orlando, Florida, are operated by Managed by Marriott (MxM).
  • 2018 Team Builder/Talent Development AwardBrian Tarvin,
    General Manager of the Courtyard by Marriott Fort Worth Historic
    Stockyards

    This award is presented to a management company
    team member who exhibits strong leadership qualities and actively
    fosters a culture of shared success throughout the hotel. Brian, who
    has been with the hotel since 2017, is an inspirational leader who
    consistently works to teach, guide, develop and support his team, and
    it is a privilege to recognize him for the work environment he fosters
    where team members are engaged and focused on exceptional guest
    service. He leads by example and is consistent and true to development
    of team members, working with a sense of positivity, urgency and
    energy to create an environment of excellence. Brian is willing to
    help across all departments and his motivational approach is evident
    in the promotion of two associates to management positions within the
    last year. The Company’s Courtyard in Fort Worth, Texas, is managed by
    LBA Hospitality.
  • 2018 Big Heart AwardMichelle Ung, Front Desk Agent at the
    Residence Inn by Marriott Houston West/Energy Corridor

    This
    award is presented to a management company team member who
    consistently exhibits hospitality. Michelle was part of the hotel’s
    opening team in 2006, left for several years, and has been back since
    2013. Michelle consistently provides guests the highest level of
    hospitality and service, and it is an honor to recognize her for her
    spirit to serve, professionalism and kindness. Michelle knows guests
    by name and is so committed to meeting their needs, she has bought
    them dinner, loaned them items they may have forgotten, and generally
    gone above and beyond to exceed their expectations. In addition to
    being a great service ambassador, Michelle is also one of the best
    sales lead generators for the property. Her efforts have secured some
    of the hotel’s top accounts over the years. The Company’s Residence
    Inn in Houston, Texas, is managed by Texas Western Hospitality.
  • 2018 Leadership in Action Award – Sefika Tanjo, Director of
    Housekeeping at the SpringHill Suites by Marriott Portland Vancouver

    This
    award is presented to a management company team member who inspires
    others and consistently rises to the occasion to deliver an
    exceptional guest experience. After serving women, children and
    military personnel during the Bosnian War as a midwife, Sefika
    immigrated to the United States with her husband, son and daughter.
    Six years ago, she joined the hotel as an Inspector. Today, as the
    Director of Housekeeping, Sefika leads by example, inspires her team
    members to be their best, consistently works to improve guest service
    scores, and fosters valuable relationships across hotel departments,
    associates and guests. It is a privilege to recognize Sefika for her
    inspirational leadership and her dedication to each guest’s
    experience, both of which are evident in the hotel’s outstanding
    cleanliness scores. The SpringHill Suites in Vancouver, Washington, is
    managed by InnVentures.

About Apple Hospitality REIT, Inc.

Apple Hospitality REIT, Inc. (NYSE: APLE) is a publicly traded real
estate investment trust (REIT) that owns one of the largest and most
diverse portfolios of upscale, rooms-focused hotels in the United
States. Apple Hospitality’s portfolio consists of 234 hotels with more
than 30,000 guest rooms located in 87 markets throughout 34 states.
Franchised with industry-leading brands, the Company’s portfolio
comprises 108 Marriott-branded hotels, 125 Hilton-branded hotels and one
Hyatt-branded hotel. For more information, please visit www.applehospitalityreit.com.

For additional information or to receive press releases by email,
visit
www.applehospitalityreit.com.

Contacts

Apple Hospitality REIT, Inc.
Kelly Clarke, Vice President, Investor
Relations
804-727-6321
[email protected]

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