Oct 20 Storm Recovery: Evening Update

Dallas, TX – Below is an evening update on the October 20 evening storm response. We would like to remind people to dial 3-1-1 to report downed power lines and storm debris blocking roadways.


10,000 people have had their power restored since this morning. There remain approximately 17,000 power outages.

Oncor is utilizing their mutual assistance partners to help get power restored.

Oncor crews are coordinating with City crews to reach areas with heavy debris.

Six Dallas ISD schools are currently without power; Oncor anticipates all power to be fully restored by this Thursday.

Atmos Energy

Since last Sunday, Atmos has received a total of 650 calls for service.

Crews are canvassing the area and have shut off 363 gas meters.

Atmos repaired a total of 9 leaks today.

Atmos will perform a helicopter survey for leaks tomorrow. Attached are two graphics that Atmos and the City will share via media channels.

Dallas Fire-Rescue

DFR personnel and OEM volunteers completed their damage assessments of the impacted area today. Below is a total damage breakdown.

Affected: 153 – Very minimal damage

Minor: 344 – Damage to the exterior only. No structural members involved

Major: 286 – Damage to structural members

Destroyed: 104 – Loss of structural integrity

Dallas Police Department

DPD is urging residents to remain vigilant and not enter the impacted areas for their own safety.

Any individual attempting to enter the area will be stopped by officers and asked the purpose of them being in the area.

A list of road closures is currently posted and updated periodically on DPD social media and their DPD Beat blog here: https://wp.me/p43x0e-9×7

Public Works

Public Works is continuing 24-hour operations to clean up areas in the right-of-way.

Multiple crews are out currently focusing on tree and debris removal.

Public Works anticipates clean-up will take approximately 2 weeks.

Sanitation Services

Outside contractors will assist with pick-up in addition to City crews. Six of the ten contracted crews have been deployed today, the last four will be deployed tomorrow to assist with storm debris collection. Debris will be taken to the Bachman Transfer Station for disposal.

On Wednesday, October 23, 2019, Sanitation Services will collect residential waste and recycling collections that may have been missed in storm impacted areas on Monday.

All other residential waste and recyclable collections will run on normal schedules.


There are currently 5 signals flashing, 105 communication outages of which 80 have no electricity. Staff continues to address downed traffic signals.

40 signals will need a full rebuild; 20 signals will need readjustments. Field assessments are ongoing.

Staff will be able to estimate any sustained damage once power is restored.

Building Services

Damages have been reported at 13 City facilities including two fire stations, five branch libraries and other facilities with minor damages.

Structural assessments are underway at Fire Station 41.

Fire Station 35 is currently powered by a generator, pending power restoration by Oncor.

Walnut Hill Recreation Center will receive temporary roof repairs tomorrow in advance of projected weather on Thursday.

Building Services is coordinating with Risk Management as they proceed with any potential insurance claim process.

Shelter at Bachman Recreation Center

The Bachman Recreation Center overnight shelter is closed; however, it will serve as a respite center beginning tomorrow (Wednesday, October 23) from 7 a.m. to 7 p.m.

For immediate needs, contact the Red Cross at 1-800- RED CROSS or 1-800-733-2767.


Preston Royal Branch is open for limited service but still does not have power.

We would like to remind people to dial 3-1-1 to report downed power lines and storm debris blocking roadways.


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